Frequently Asked Questions

If you need Saturday Overnight Shipping, you will see that as an option at checkout.In order to receive a package on Saturday, you must choose ‘FedEx Saturday Overnight delivery’.All orders must be placed by 3pm EST to ensure it will be shipped out that day, if you are in doubt if an order was processed in time, please call us.Please keep in mind that if you choose ‘FedEx Standard Overnight’ shipping on an order placed on Friday your order not deliver on Saturday but will deliver the following Monday.

FedEx 2Day® provides delivery by the end of the second business day (Monday – Friday)If you need a delivery on Saturday, please call us at 1-800-519-2814 so we can offer the best shipping option or pick FedEx Saturday Overnight delivery.

We periodically email coupon codes out to our existing customers. Our coupon codes are good for a limited period of time AND can only be used once. We encourage you to sign up for our newsletter to receive future coupon codes.

Yes, all of our jewelry is sterling silver plated and are Lead and Nickel free.

All of our jewelry is sterling silver plated, that means our products will tarnish as this is a natural occurrence that happens with sterling silver. Cleaning and wearing silver jewelry regularly will help prevent this and maintain its shine. If you do notice a discoloration, use a silver polish made specifically for removing tarnish that is available in any grocery store.

Yes. If you are a tax exempt organization and wish to place an order you need to submit your certificate to us prior to placing an order. You will need to provide us with a copy of your tax exempt certification so we can set up your profile in our system. Please email your certificate to info@fundraisingforacause.com or fax it to 813-839-5631. Please include the organization name, contact person’s name, contact phone number and billing and shipping address. We will set up your profile and notify you when it is done so you can proceed with placing an order. Once an order has been placed and tax has been charged, we cannot edit the order to remove the charge. So please call BEFORE you place an order.

Shipping times vary depending on your location and the shipping method chosen at checkout. We are located in Tampa, FL. Normally free shipping will be USPS which does not guarantee their shipping times. If you need your order by a specific date, please call us at 1-800-519-2814 and we would be happy to assist you with the best shipping option.

We ship Monday through Friday. Orders placed by 3pm EST will ship out the same day. If it is aster 3:00 pm please call us and we will do our best to expedite your order.

All products (except custom and close out items) may be returned for a full refund within 30 days of purchase provided all pieces of a pack are included. For any item that is exchanged or returned, the customer will be responsible for paying the shipping costs to ship the new product to them or to return the product. You can return the merchandise to: Fundraising For a Cause, Inc. Attn: Returns 6203 Johns Rd, Suites 3 and 4 Tampa, FL 33634 Please allow 5-7 days after we receive the return for the credit to appear on your credit card. For the full Return & Exchange policy, please see the link on our website https://fundraisingforacause.com/pages/returns-exchanges

We do ship internationally, all the shipping options and prices will be available at checkout. Please note that International Orders are subject to duties and taxes

For orders that qualify, we pay your shipping on all orders within the Continental United States (excludes Hawaii and Alaska). Non-contiguous U.S. and international shipping does not qualify for free shipping and rates will be calculated at checkout.

Yes, a portion of our products goes to various charities along with us donating product to various organizations.

Anyone can purchase our merchandise and how you distribute the product is your choice.

If you purchase our merchandise and raise money by reselling it, you decide what organization should get the money. If you don’t know of one, search for local groups near your home.

Our products do not have to be used for fundraising purposes.

There are no minimum purchase requirements.

Yes we do accept purchase orders but the organization must be pre-approved. Please call us at 800-519-2814 or email us at info@fundraisingforacause.com to determine if you are eligible to pay via purchase orders.

No, our products can only be sold on your website, in retail stores or during events/fundraisers.

All photographs are the property of Fundraising For A Cause and cannot be used without our prior written consent.

Yes, we do make custom merchandise. Please send an email to info@fundraisingforacause.com with what you are looking for and we will be happy to quote it out for you.